Process mapping that prices each timed step.
Describe it in plain words. Entrilla maps it; your people check it.
What it is
Process mapping, in plain words.
Process mapping is writing down how a piece of work really gets done: each step in order, who does it, which system or paper it uses, how long it takes, and where it waits or goes back for rework. The result is a process map, usually boxes and arrows, often in lanes, one lane per role.
People map a process to agree on how it runs today, to train someone new, and to find the steps worth changing. The hard part is rarely the drawing. It’s getting the steps right from the people who do them, and keeping the map true afterwards.
How Entrilla does it
From a few sentences to a fix you can track.

Say how it’s done today.
Type it in plain words, or upload what you have: a whiteboard photo, a Teams or Zoom transcript, a Word file, a PDF, a spreadsheet or BPMN files.
Entrilla drafts the map.
Steps, people, systems and times come back as a map, with decisions drawn as branches. Any time the AI guesses is marked as a guess until someone who does the work agrees.
The people who do it check it.
Each person gets their steps on a phone and taps “Still runs this way” or “Something’s off”. Their name goes on the step, and a changed step needs a fresh sign-off. Anyone who only looks, or checks their own steps, is free on every plan.
Each timed step is priced.
Hands-on minutes × how often the step runs a year × your hourly rate for that role. Only the people you choose see dollars; everyone else, and any map with no rates, sees hours. Hours freed, not cash.
Three ways to fix it.
A step you flag gets three, smallest job first: Now starts with what you have, 80/20 gets most of the value with some set-up, and Ideal is the full fix. A fix never claims more than the step costs. Team plan.
Your people build it. Track it to done.
Entrilla doesn’t build the fix. Your people do, in the tools you choose. Move it from In build to Shipped on the build board, the shared list of fixes you’re building, and its estimated hours count. Team plan.
Everything Entrilla doesSee pricingMap one process free, no sign-upSwitching from Promapp or Signavio?
For a new starter
What a new starter gets.
Each process can carry a written procedure: the steps in order, written out for someone doing the job for the first time.
The steps, written out
The AI drafts the procedure from the map, or you write it yourself. Each step gets its own section: who does it, in which system, roughly how long, then the actions as a numbered list. Read it, fix what’s wrong, and keep it.
Tips from the people who do it
Pain points and notes on the map become practical tips, and a step that only happens sometimes says when it applies. Each step in the procedure opens that step on the map, and the map opens the procedure at that step.
Who confirmed each step, and when
On the map, each confirmed step shows who confirmed it and the date. Change a step and its confirmation drops until someone checks it again. The procedure shows who last changed it and when, prints from your browser, and comes with its map in every export.
Proof for your auditor.
On every plan, Entrilla keeps a record of who confirmed each step, who changed what, and when.
Named, dated sign-off
Each step shows who confirmed it and the date. Change the step and the sign-off drops, naming who confirmed the old version, until someone checks it again.
A who-did-what log
Edits, sign-offs, versions, locks and access changes are logged with the person and the time, and the log comes out as activity.csv in the full export.
Versions and lock
Name a version, compare it with today or bring it back. An admin can lock an approved process so nobody edits it until an admin lifts the lock; notes and sign-offs still work.
Access levels
Five levels, from people who only look to admins, and access limited to chosen departments or processes. Only the people you choose see pay rates.
Side by side
Three kinds of tool for mapping a process.
Categories, not products. Each does a different job.
| Compared on | Drawing tools | Process repositories | Entrilla |
|---|---|---|---|
| How the map is made | Someone draws it, box by box | A process specialist models it in the tool’s own notation | You describe it, or upload a photo, transcript or document; Entrilla drafts it |
| Who checks it | Whoever drew it | Process owners, through a review cycle | Each person who does a step, from a link on their phone |
| Time per step | Usually not recorded | Possible, through extra attributes or simulation | Minutes per step and how often it runs |
| Cost per step | Not part of the drawing | Possible, set up by a specialist | Each timed step at your hourly rates; hours for everyone else |
| What to fix first | Up to you | Up to your analysts | Fixes tied to a step, ranked, each with the hours it frees |
| Building the fix | Done elsewhere | Done elsewhere | Done by your people in your tools, tracked to shipped (Team plan) |
Entrilla isn’t a freehand drawing tool, and it isn’t process mining: it needs no event logs. It doesn’t build the fix for you either.
Questions
Process mapping questions.
What is process mapping?
Writing down how a piece of work really gets done: each step in order, who does it, which system it uses, how long it takes, and where it waits. The result, a process map, shows the work so people can agree on it and change it.
What is the difference between a process map and a flowchart?
A flowchart shows the order of steps and decisions. A process map adds who does each step, in which system, how long it takes and how often it runs. Entrilla shows the same steps as a flow, or in lanes by who does them or by system.
Is process mapping the same as process mining?
No. Process mining reads event logs from your systems. Process mapping writes down how people do the work, including the steps no system records. Entrilla maps processes; it needs no event logs.
Do I need to know BPMN or a drawing tool?
No. Describe the work in plain words, or upload a whiteboard photo, a transcript or a document, and Entrilla drafts the map. If you already have BPMN 2.0 files, Entrilla imports them, up to 50 at a time, and exports BPMN 2.0 back.
How does Entrilla work out what a step costs?
Hands-on minutes × how often the step runs a year × your hourly rate for that role. A fix can never claim more than its step costs, and on a step nobody has timed it claims at most a quarter of the estimate. Only the people you choose see dollars. Hours freed, not cash.
Does it work without hourly rates?
Yes. With no rates entered, every figure shows in hours, on every plan. Add hourly rates by role and the people you choose see dollars as well.
Who checks the map?
The people who do the work. Each gets a check page on their phone, by link or QR code, and taps “Still runs this way” or “Something’s off”. Change a step and its sign-off drops until someone checks it again. Anyone who only looks, or checks their own steps, is free on every plan.
Does Entrilla build the fix?
No. Entrilla finds the step, prices it and, on the Team plan, gives three ways to fix it. Your people build the fix in the tools you choose and track it to shipped on the build board, also on the Team plan.